Returns & Exchanges Policy
At Casa Center, we want you to be completely satisfied with your home essentials. If an item doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack with Care
Place the items in their original packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.